About Us - Direct Surgicals
Surgical Solutions. Delivered with Care.
At DirectSurgicals, we believe that healing should never be delayed because of cost, distance, or access. Founded with a single mission to make hospital-grade surgical and home care essentials available to everyone we are redefining how patients, families, and healthcare providers receive critical supplies.
We understand the challenges patients face once they leave the hospital: inflated prices, unreliable suppliers, and the stress of finding the right products at the right time. That’s why we built DirectSurgicals a trusted platform that delivers certified, hospital-quality products directly to your doorstep with speed, transparency, and compassion.
Who We Serve
- Patients recovering at home who need safe and timely post-surgical kits.
- Elderly individuals requiring ongoing home-based care and mobility support.
- Clinics and healthcare providers managing reliable inventories without inflated costs.
- Families managing chronic conditions who need consistency and affordability in long-term care.
Why DirectSurgicals
Direct-to-Home Delivery
We eliminate middlemen, ensuring lower costs and faster service.
Hospital-Grade Quality
Every product we offer is sourced from certified, trusted suppliers and meets strict medical standards.
Compassion at the Core
We put people over profit dignity, safety, and care always come first.
Reliability You Can Count On
Whether it’s infection control, wound care, or mobility essentials, we deliver when it matters most.
Our Core Values
Where Care Meets Commitment
We are a small team of caregivers, daughters, and advocates who believe that the journey to healing should be paved with support, not obstacles. We are not a faceless corporation. We are your partners in care the extra set of hands you need, the reliable delivery you can count on, and the assurance that every product we provide is safe, effective, and hospital-grade. At DirectSurgicals, we don’t just deliver supplies. We deliver peace of mind, dignity, and the calm in the middle of a stressful storm. Our promise is simple: to stand by patients, caregivers, and providers with affordable, reliable, and uncompromised surgical solutions ensuring that healing is never delayed.
FAQ
We provide a wide variety of certified medical and surgical supplies, including home-care equipment, orthopedic supports, diagnostic tools (like glucometers), mobility aids, wound care, post-surgery recovery items, and more serving both individuals and institutional customers.
Yes. All our products are 100% authentic. We rigorously source from trusted manufacturers and conduct quality checks to ensure safety, reliability, and compliance with medical standards.
We serve both: hospitals, clinics, and other institutions, as well as individuals (patients, caregivers, home users) who need medical supplies. We also support bulk orders.
Shipping times depend on location and product availability. We aim for fast, dependable delivery across India. (You may want to specify exact times for metropolitan vs rural areas.) We also have a Shipping & Delivery Policy detailed on the site.
If a product is defective, damaged, or not as described, you can request a return or refund under our Return, Refund, and Cancellation Policy. For cancellations, the terms depend on whether the order has already been shipped. (Better to define deadlines, conditions, and process.)
After purchase, you should receive order confirmation and tracking information (if applicable). You can also log into your account on the site to view your order history and current status. If you need help, our Help Center / Contact Us team is available.
Yes. For large-quantity orders (for hospitals, clinics, or other institutions), we provide special bulk pricing and tailored support. Contact our sales or support team to get a quote.
We accept multiple payment options (credit/debit cards, online payments, etc.). (You may want to list exactly which cards, wallets, or bank transfer options are accepted in India.)