FAQ
Disclaimer: No. Products like Blood Pressure Monitors, Glucometers, and Mobility Aids are tools for home health management and support. They are intended to complement your doctor-prescribed treatment plan. Always consult your healthcare provider for diagnosis, treatment, and advice on managing your condition.
Product Selection Guidance: We offer various clinically validated models with features like app connectivity and memory storage. When choosing a BP machine or blood sugar testing machine, consider the required cuff size (for BP) or test strip compatibility (for sugar). Look for devices with a high accuracy rating. Use our detailed product comparisons or consult your doctor for personalized advice.
Accuracy Tips: Accurate readings are vital for diabetes management and hypertension control. Key tips: (1) Use only non-expired test strips and the correct BP cuff size. (2) Always wash hands before using the glucometer. (3) Sit still for 5 minutes before taking a BP reading. (4) Ensure your device is calibrated according to the manual.
Benefit of Home Monitoring: Regular home blood pressure monitoring and blood glucose testing are crucial for effective long-term chronic disease management. They help you and your doctor: (1) Track the real-world impact of your diabetes diet or hypertension medication. (2) Identify trends (spikes or drops) missed during clinic visits. (3) Prevent complications associated with uncontrolled high blood sugar or high BP.
Range of Products (Senior Care Keywords): Yes, our selection includes essential home care products for seniors such as lightweight wheelchairs, walkers, commode chairs, and incontinence products (e.g., adult diapers). We also stock bathroom safety aids like grab bars and shower chairs to help the elderly maintain their independence and prevent falls at home.
Prescription Policy: No, you typically don’t need a prescription for products like a glucometer kit, digital BP monitor, or incontinence aids. If a specific item requires a prescription (like certain nebulizers or specialized wound care), it will be clearly noted on the product page.
Consumables: Absolutely. We stock a full range of high-demand consumables required for ongoing home health care. You can buy blood glucose test strips, sterile lancets, adult diaper packs, and nebulizer masks separately or in economical bulk quantities. We recommend checking our deals on test strip packs.
We provide a wide variety of certified medical and surgical supplies, including home-care equipment, orthopedic supports, diagnostic tools (like glucometers), mobility aids, wound care, post-surgery recovery items, and more—serving both individuals and institutional customers.
Yes. All our products are 100% authentic. We rigorously source from trusted manufacturers and conduct quality checks to ensure safety, reliability, and compliance with medical standards.
We serve both: hospitals, clinics, and other institutions, as well as individuals (patients, caregivers, home users) who need medical supplies. We also support bulk orders.
Shipping times depend on location and product availability. We aim for fast, dependable delivery across India. (You may want to specify exact times for metropolitan vs rural areas.) We also have a Shipping & Delivery Policy detailed on the site.
If a product is defective, damaged, or not as described, you can request a return or refund under our Return, Refund, and Cancellation Policy. For cancellations, the terms depend on whether the order has already been shipped. (Better to define deadlines, conditions, and process.)
After purchase, you should receive order confirmation and tracking information (if applicable). You can also log into your account on the site to view your order history and current status. If you need help, our Help Center / Contact Us team is available.
Yes. For large-quantity orders (for hospitals, clinics, or other institutions), we provide special bulk pricing and tailored support. Contact our sales or support team to get a quote.
We accept multiple payment options (credit/debit cards, online payments, etc.). (You may want to list exactly which cards, wallets, or bank transfer options are accepted in India.)