FAQ
Collar Type & Function: This is the most critical search query. A Soft Cervical Collar offers minimal restriction and is primarily used for comfort, support, and pain relief from muscle strain or whiplash. A Rigid Cervical Collar provides maximum Immobilization and is reserved for severe injuries (e.g., fractures, unstable spine conditions) and post-surgical use. Always use the type prescribed by your doctor.
Sizing & Fit: Proper fit is vital for safety and effectiveness. Sizing is typically determined by two measurements: circumference (around the neck) and the height (from the chin to the collarbone). A correctly sized Cervical Support will restrict head movement but will not cause choking, excessive pressure, or instability.
Usage Guidelines: Follow your doctor’s instructions precisely, especially regarding sleep. Many soft collars are worn during sleep for support, but rigid collars may be mandatory 24/7. Most collars must be removed for bathing or showering to keep the support and the skin clean, but you must keep your head stabilized during removal and reapplication.
Safety & Warning Signs: Watch for signs of excessive pressure: numbness or tingling in the arms or hands, difficulty swallowing or breathing, and persistent skin redness or breakdown under the edges. If these occur, loosen the support slightly and consult your healthcare provider immediately, as poor fit can be dangerous.
Hygiene & Maintenance: Neck supports can accumulate sweat and oil. For Soft Cervical Collars, hand wash using mild soap and cool water, then air dry completely. Do not machine wash. For rigid collars, wipe the plastic parts with a damp cloth, and check if the removable padding can be hand washed. Ensure it is completely dry before wearing to avoid rashes.