Terms & Conditions
Welcome to Direct Surgicals (“we”, “us”, “our”). By accessing and using our website [https://directsurgicals.com] (the “Website”), you agree to the following terms and conditions. Please read them carefully. If you do not accept these Terms & Conditions, please do not use the Website.
1. Use of the Website
You may browse, search and place orders for products available on the Website, subject to these Terms & Conditions and any specific terms that apply to particular products or services. You agree to use the Website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit use of the Website by any third party.
2. Registration and Accounts
If you choose to register an account with us, you are responsible for maintaining the confidentiality of your account credentials, and you accept responsibility for all activities that occur under your account. We reserve the right to terminate or suspend your account at our discretion, with or without notice.
3. Orders, Pricing and Payment
All orders placed via the Website constitute an offer to purchase under these Terms & Conditions. We will confirm acceptance of your order by sending you an order confirmation email. Pricing and availability of products may change without notice. We reserve the right to cancel or refuse any order for any reason including, but not limited to, product unavailability or pricing errors. Payment for orders must be made by the means specified on the Website. You agree to provide current, complete and accurate billing and payment information.
4. Shipping, Delivery and Returns
We will dispatch products in accordance with the delivery options shown when you place your order. Delivery times are estimates only and we are not liable for any delay or failure to deliver within those times. Returns and refunds will be handled in line with our returns policy as displayed on the Website. You are responsible for inspecting products on delivery and notifying us of any defects or damage promptly.
5. Intellectual Property
All content on the Website (including images, text, logos, graphics, software) is the property of Direct Surgicals or our licensors and is protected by applicable intellectual property laws. You may download, view and print pages from the Website for your own personal, non-commercial use, provided you keep all copyright and other proprietary notices intact. Any other use requires our prior written permission.
6. Limitation of Liability & Warranty
To the fullest extent permitted by law, the Website and its content are provided “as is” without any warranties of any kind, whether express or implied. We make no representation or warranty that use of the Website will be uninterrupted or error-free. We are not liable for indirect or consequential losses (including loss of profit, business interruption, or loss of data) arising from your use of the Website or products purchased, unless such liability cannot be excluded by law.
7. Indemnity
You agree to indemnify and hold us harmless from any and all claims, liabilities, damages, losses or expenses (including legal fees) arising out of your breach of these Terms & Conditions or your misuse of the Website.
8. Privacy
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the Website, you consent to the processing of your personal data in accordance with that policy.
9. Changes to Terms
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing any personal information.
10. Governing Law and Jurisdiction
These Terms & Conditions and your use of the Website are governed by the laws of [insert appropriate jurisdiction – e.g. the State of Karnataka, India]. Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of [insert relevant region – e.g. Bengaluru, Karnataka].
